Stay in Control

We take player safety seriously and make responsible play a core part of how we operate. This page explains our approach to safer gambling, the tools available in your account, and simple steps you can take to stay in control. The guidance here is practical and direct so you can set limits, spot risky behaviour, and find support quickly if you need it. Use the controls in your account or contact support for help with any restriction or self-exclusion request.

Starz Responsible Gambling

Starz Responsible Gambling covers the safeguards and player controls we offer. Clear settings and straightforward options sit alongside guidance to help you manage play. Information is presented plainly so you can act fast when necessary.

Player protection principles

Protection focuses on prevention, control and support. Access to limits, timely intervention and clear account options are priorities. Actions taken are intended to reduce harm and support safer play while remaining practical and easy to use.

Tools to manage gambling activity

Deposit and loss limits

Set daily, weekly or monthly deposit limits from your account settings. Loss limits can be applied to cap net losses over a chosen period. Limits are adjustable but changes may include waiting periods to prevent impulse increases.

Time limits and reality checks

Use session timers and reality-check pop-ups to monitor time spent. Set automatic reminders or forced breaks to avoid long sessions. Timers show elapsed play time and recent net results on request.

Self-exclusion and account controls

Temporary time-outs and longer self-exclusion options are available. Choose short suspensions or extended bans through account controls or by contacting support. Accounts under self-exclusion cannot place bets or deposit for the agreed period.

Recognising signs of problem behaviour

Warning signs include chasing losses, spending more time or money than intended, borrowing to gamble, neglecting responsibilities, or repeated failed attempts to cut back. Sudden changes in behaviour or mood around gambling are also indicators to act.

Guidance for staying in control

Decide a budget before you play and only gamble with money you can afford to lose. Take regular breaks and use the available limits. Avoid gambling when upset or under the influence. Keep financial and personal boundaries in place to reduce risk.

Access to professional help and support organisations

Seek help early if gambling causes distress. In the United Kingdom contact GamCare or BeGambleAware for confidential support and counselling. Gamblers Anonymous and regional helplines also offer peer support. If you face immediate harm, contact local emergency services or a healthcare professional.