Privacy Policy Details

Welcome to Starz privacy page. This document explains how we collect, use and protect personal information when you register, deposit, place bets or use site features. It covers the categories of data we handle, why we process that data, the security measures in place, your rights over personal information and how cookies and tracking are used. Read this policy to understand what information you can view, correct or remove and how to contact us about privacy matters related to your account and activity on the site.

Data we collect

We hold three main categories of information: personal, technical and transactional data. Data collection is limited to what is needed to operate accounts, process payments and meet legal obligations.

Personal data

Includes name, date of birth, email address, phone number, postal address and identity documents when required for verification. Contact details are used for account notices and support.

Technical and usage data

Includes IP address, device identifiers, browser and operating system, login timestamps and game or session logs. This data helps maintain accounts, prevent fraud and diagnose technical issues.

Transactional data

Records of deposits, withdrawals, bets, wins and losses, payment method details and currency preferences. Transaction data supports payments, accounting and dispute resolution.

How information is used

Information enables account setup, game access, payment processing and fraud prevention. Data is used for identity checks, regulatory compliance, customer support and to manage bonuses and rewards where applicable. With consent, we may send marketing communications which you can opt out of at any time.

Data protection and security

We use standard technical and organisational measures to protect data. Encryption is applied to sensitive transmissions and access to personal data is restricted to authorised personnel and service providers. Third-party processors acting on our behalf are contractually bound to protect information.

Cookies and tracking technologies

Cookies and similar tools are used for essential site functions, session management, analytics and optional marketing. You can manage cookie preferences via your browser or device and through the cookie controls on the site.

User rights

You have the right to request access to, correction of or deletion of your personal data, where permitted by law. You may also request restriction of processing, data portability and to withdraw consent where processing is consent-based. Requests can be made via your account settings or customer support and will be handled in line with legal requirements.

Data sharing and third parties

We share data with payment processors, identity verification providers, game suppliers and regulatory authorities when required. Third parties processing data on our behalf must meet data protection requirements. Transfers are made only for specified purposes and under contractual safeguards.

Retention and deletion

Personal data is retained only as long as necessary for account administration, legal compliance and legitimate business needs. When data is no longer required it will be securely deleted or anonymised, subject to any legal retention obligations.

Updates to this privacy policy

Policy updates may occur. Material changes will be posted on the site and will take effect from the published date. Review the policy periodically for any updates that affect your data rights and handling.